Feature-Rich and Trouble Free!
How to Optimize Your Enjoyment of Your Home’s Technology Systems
We’ve recently talked about getting together to assess your home’s technology systems (It’s time for a “Tech-Up!”). It’s always a good idea to make sure you’re abreast of the latest technologies available and how to implement new devices now or in the near future. The other key to satisfaction with your technology systems is ensuring their technical health. Simple things, such as cleaning components in the equipment rack, go a long way in preventing equipment from overheating. And then there’s the not-so-fun stuff like changing the batteries in the smoke detectors of your 10’ ceilings. Part 2 of our annual “Tech-Up” addresses the advantages in having a preventative maintenance plan that would include a visit from one of our technicians.
Proper digital health requires a regular checkup and some TLC
While everything may be running smoothly, it’s possible you’re due for a firmware or software update that could potentially activate new, desirable features. We’ll put your network and systems through a thorough test to ensure functionality and make necessary security updates. We’ll also check to make sure everything is properly connected to your network, preventing trouble down the road.
We suggest you make a note of any questions you’d like to ask during the service call and be sure to advise us of any new devices, features or systems you’re interested in learning about or adding.
An Ounce of Prevention
To optimize your enjoyment and satisfaction and to prolong the life of your system we offer our ProCare Plan. The Plan is available in 4 tiers of service (Bronze, Silver, Gold & Platinum) to proactively monitor and maintain your systems. Each tier features varying levels of services and covered benefits, allowing you to select the plan that fits your needs. Our goal is zero system downtime and 100% client satisfaction. We understand that from time-to-time, equipment will fail. The goal of our Plans is to be able to discover problems before they occur.
Healthy Network, Happy Michigan Home (and Homeowner!)
A maintenance visit with a ProCare plan (Silver or above) includes:
- Thorough check of network, AV and Smart Home systems. We test and put each system through its complete operation to ensure functionality.
- Firmware, software and security updates installed as needed.
- Change out batteries on remotes and shades as needed.
- Minor programming and personalization improvements.
- System tips and tricks discussed.
- ProCare App update and instruction as needed.
Your home technology is a part of your everyday life. We want you and your family to get the most out of it and we want you to know we’re here to help. We’d love to hear from you – please call us with any questions or to schedule your maintenance visit today!